At Demedex Air Conditioning & Heating Solutions, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, use our services, or interact with our team. By using our website or services, you agree to the terms described in this policy. We collect personal information such as your name, email address, phone number, and service details when you contact us, schedule an appointment, or request a quote.

This information helps us provide better customer service, respond to inquiries, and deliver the products or services you’ve requested. We may also collect non-personal data, including browser type, IP address, and usage patterns, to enhance website functionality and improve user experience. Your information is used strictly for business purposes, such as processing service requests, sending confirmations, improving our offerings, and communicating updates or promotional materials when relevant.

Demedex ensures that your personal information is never sold, traded, or shared with unauthorized third parties. We may share limited data with trusted partners or service providers who assist in our operations, but only under strict confidentiality agreements. These partners are required to protect your data and use it solely for the purpose of supporting Demedex’s services. We implement advanced security measures, including encryption, firewalls, and secure servers, to protect your information from unauthorized access, misuse, or disclosure. However, while we take every precaution, no online transmission can be guaranteed to be 100% secure.

We encourage users to take their own precautions when sharing personal information online. Our website may contain links to third-party sites; please note that we are not responsible for the privacy practices or content of those external websites. We recommend reviewing their privacy policies before providing any personal information. Demedex may use cookies and similar technologies to enhance browsing experiences and personalize content. These cookies do not store personal information unless you voluntarily provide it.

You can adjust your browser settings to disable cookies if preferred, though doing so may affect website functionality. We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once no longer needed, data is securely deleted or anonymized. Demedex complies with all applicable privacy and data protection regulations. If you wish to access, update, or delete your information, you can contact us directly, and we’ll respond promptly. By continuing to use our services, you consent to our collection and use of your data in accordance with this Privacy Policy.

We reserve the right to update or modify this policy at any time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your privacy. If you have questions or concerns about this Privacy Policy or how your information is handled, please contact Demedex Air Conditioning & Heating Solutions through our website or customer service channels. Your trust matters to us, and we remain fully committed to safeguarding your privacy and ensuring a safe, secure, and reliable experience every time you connect with Demedex.